Name:

Why did you choose our holiday apartment? Why did you choose our holiday apartment? Recommendations Location Price Rooftopterrace Sea view Others

How would you rate the following aspects of our holiday accommodation? (Rating on a school scale: 1 very good - 6 very bad)

Cleaning living room Cleaning living room 1 2 3 4 5 6

Cleaning Kitchen Cleaning Kitchen 1 2 3 4 5 6

Cleaning Bathroom Cleaning Bathroom 1 2 3 4 5 6

Cleaning Bedroom Cleaning Bedroom 1 2 3 4 5 6

Equipment Equipment 1 2 3 4 5 6

Price-performance ratio Price-performance ratio 1 2 3 4 5 6

How do you assess the existing processes?

Contact Contact 1 2 3 4 5 6

Booking Booking 1 2 3 4 5 6

Arrival and key handover Arrival and key handover 1 2 3 4 5 6

How do you rate our treatment of you?

friendliness friendliness 1 2 3 4 5 6

Willingness to help Willingness to help 1 2 3 4 5 6

How did you become aware of us? How did you become aware of us? Recommendations from friends or family Search engines Booking portal Social Media Others

Did you find all the necessary information on our website or booking portal? Did you find all the necessary information on our website or booking portal? Yes No

What information were you missing? Please let us know here:

Did the information about our holiday apartment match the conditions we found? Did the information about our holiday apartment match the conditions we found? Yes No

Which aspects do you believe did not match the information provided? Please let us know here:

Did you miss anything during your holiday at the holiday accommodation? Did you miss anything during your holiday at the holiday accommodation? Yes No

What did you miss, and what would you improve or change? Feel free to share your thoughts here:

Would you recommend our holiday accommodation? Would you recommend our holiday accommodation? Yes No

Why would you NOT recommend our holiday accommodation? Please tell us here:

Is there anything else you'd like to tell us?

Name:

Why did you choose our holiday apartment? Why did you choose our holiday apartment? Recommendations Location Price Rooftopterrace Sea View Others

Cleaning living room Cleaning living room 1 2 3 4 5 6

Cleaning Kitchen Cleaning Kitchen 1 2 3 4 5 6

Cleaning Bathroom Cleaning Bathroom 1 2 3 4 5 6

Cleaning Bedroom Cleaning Bedroom 1 2 3 4 5 6

Equipment Equipment 1 2 3 4 5 6

Price-performance ratio Price-performance ratio 1 2 3 4 5 6

Contact Contact 1 2 3 4 5 6

Booking Booking 1 2 3 4 5 6

Arrival and key handover Arrival and key handover 1 2 3 4 5 6

friendliness friendliness 1 2 3 4 5 6

Willingness to help Willingness to help 1 2 3 4 5 6

How did you become aware of us? How did you become aware of us? Recommendations from friends or family Search engines Booking portal Social Media Others

Did you find all the necessary information on our website or booking portal? Did you find all the necessary information on our website or booking portal? Yes No

What information were you missing? Please let us know here:

Did the information about our holiday apartment match the conditions we found? Did the information about our holiday apartment match the conditions we found? Yes No

Which aspects do you believe did not match the information provided? Please let us know here:

Did you miss anything during your holiday at the holiday accommodation? Did you miss anything during your holiday at the holiday accommodation? Yes No

What did you miss, and what would you improve or change? Feel free to share your thoughts here:

Would you recommend our holiday accommodation? Would you recommend our holiday accommodation? Yes No

Why would you NOT recommend our holiday accommodation? Please tell us here:

Is there anything else you'd like to tell us?